At Accounting Companion, we are committed to protecting your privacy and ensuring the security of your financial data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our AI-powered accounting and auditing automation platform.
1. Information We Collect
To provide our automated accounting services, we collect the following types of information:
- Account Information: Name, email address, company name, and billing details provided during registration.
- Financial Data: Transaction records, bank statements, invoices, and other financial documents you upload or connect for processing.
- Usage Data: Information about how you interact with our platform, including pages visited, time spent on pages, navigation paths, feature usage (e.g., clicks on 'Buy Now', login attempts), and error logs.
- Device Information: IP address, browser type, and operating system used to access our services.
2. How We Use Your Information
We use your information to deliver and improve our services, specifically to:
- Automate accounting tasks such as bank reconciliation, invoice processing, and audit checks.
- Train and improve our AI models to provide more accurate automation (data is anonymized where possible).
- Process payments and send transaction notifications.
- Provide customer support and respond to your inquiries.
- Send important updates regarding our services, security alerts, and policy changes.
3. Data Security & Protection
We employ industry-standard security measures to protect your sensitive financial data:
- Encryption: All data is encrypted in transit (using TLS/SSL) and at rest (using AES-256 encryption).
- Access Controls: Strict role-based access controls ensure that only authorized personnel can access system data for maintenance purposes.
- Regular Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate risks.
4. Data Sharing & Disclosure
We do not sell your personal data. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., cloud hosting, payment processing), subject to strict confidentiality agreements.
- Legal Compliance: When required by law, regulation, or legal process to protect our rights or the safety of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where user data may be transferred as a business asset.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can manage your account settings directly within the platform or contact us for assistance.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at: hello@accountingcompanion.com.