At Accounting Companion, we strive to ensure our customers are satisfied with our products and services. This Refund Policy outlines the terms and conditions under which refunds may be granted.
We offer a 14-day money-back guarantee for all new subscriptions. If you are not satisfied with our service, you may request a full refund within 14 days of your initial purchase.
After the 14-day period, subscriptions are non-refundable. You may cancel your subscription at any time to prevent future renewals, but no partial refunds will be issued for the remaining unused period.
Refunds for one-time purchases (e.g., lifetime licenses, specific add-ins) are considered on a case-by-case basis. Generally, refunds are only granted if the product is defective or does not function as described.
To request a refund, please contact our support team at support@accountingcompanion.com with your order details and the reason for your request. We will review your request and process it within 5-7 business days.
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.